I stayed in Room 10 (queen unit) for two nights and paid $393 total. I want to start by saying I was really looking forward to this stay after reading so many positive reviews, so it was disappointing that my experience didn’t match the expectations.
The biggest issue was the bed — I could feel almost every spring in the mattress, which made it very uncomfortable to sleep on. The Wi-Fi also kept cutting in and out, which was frustrating.
My biggest complaint, though, was the lack of curtains. There were blinds, but they did little to block out the early morning sunlight. The room became very bright around 6 a.m., making it hard to rest. As someone with PTSD, I cannot sleep with anything covering my head, so this was a major inconvenience and something I wish had been mentioned or addressed.
Another inconvenience was that there were no basic toiletries like hand soap, body wash, or shampoo. While I understand I could have packed my own, these are usually standard at most hotels, so I wasn’t prepared and had to make a trip to Walgreens.
Overall, I was let down by the stay. The location may be great, but for the price, I expected a much more comfortable and accommodating experience.
If you like a little hole in the wall stay this is your spot. Keep in mind there is no front desk so you have to get your room access code from your email. Blinds felt a little exposing, beds decent, coffee in the room is a nice added touch, has a microwave and fridge, shower items could use an update, and only one real accessible outlet in the room. Pet friendly. Parking is interesting but manageable. Great view of the sound.
Ac unit was leaking room had puddles when we checked in. We were given some towels to dry it up ourselves. Kept leaking we put a bowl under to catch the water. Which had to be dumped every hour our entire stay. Contacted kees vacations and sent pictures... their response was we noted it on your reservation!! That totally makes up for the wet, soggy, damp, moldy room and the fact we had to get up every hour in the middle of the night so that the room didn't flood.
I had to fight to get the door open and closed, the security chain on the inside of the door is just barely hanging on, the toilet seat Is broke, if you want cold water from the sink you have to turn the hot on, If you want hot, you turn the cold water on, The box brings cover looks like it should have been thrown away in the 1980s. Everything appears to be very clean Just wore out.
No any shower gel or shampoo or soap. And the code expired before the check out time so we had to call the customer service. The furnitures are old and the bed makes noises
